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Research shows: Greater Return on Investment of External Procurement Advisory Services Over Internal Resources

Case study

Research shows: Greater Return on Investment of External Procurement Advisory Services Over Internal Resources

In the competitive and fast-paced Consumer Packaged Goods (CPG) sector, procurement functions play a pivotal role in driving efficiency, cost savings, and strategic advantage. While many companies rely on internal resources to manage procurement, there is growing evidence that investing in external procurement advisory services often yields a better return on investment (ROI). This paper explores the reasons behind this trend, supported by research findings and statistical data, to argue that external procurement advisory services offer superior benefits compared to in-house procurement teams.

One of the primary advantages of external procurement advisory services is their specialization and depth of expertise. According to a 2021 study by Deloitte[1], companies that utilized external procurement advisors reported a 12% higher cost savings on average compared to those relying solely on internal resources. This can be attributed to the extensive experience and industry-specific knowledge that external advisors bring to the table. These professionals are often seasoned experts who have worked across multiple sectors and possess a nuanced understanding of market dynamics, supplier capabilities, and risk management strategies.

In addition, external advisory firms maintain a continuous focus on procurement, allowing them to stay abreast of the latest trends, technologies, and best practices. This ongoing professional development ensures that they can provide cutting-edge solutions tailored to the unique challenges faced by CPG companies. The Boston Consulting Group (BCG)[2] found that businesses leveraging external advisors achieved up to 15% improvement in procurement performance metrics, including cost savings, process efficiency, and supplier innovation, compared to those managed internally.

The adoption of advanced technologies is another key factor driving the superior ROI of external procurement advisory services. External advisors typically invest heavily in state-of-the-art procurement tools and platforms, such as artificial intelligence (AI), machine learning, and predictive analytics. These technologies enable more accurate demand forecasting, enhanced supplier risk assessment, and automated procurement processes.

A report by McKinsey & Company[3] highlighted that companies using external procurement services with advanced analytical capabilities saw a 30-40% increase in procurement efficiency and a 20-25% reduction in procurement costs. These technological advantages allow external advisors to provide more precise and actionable insights, driving significant improvements in procurement outcomes.

While employing a robust internal procurement team involves substantial overhead costs, including salaries, training, and technology investments, external procurement advisory services offer a more flexible and cost-effective alternative. Companies can engage these services on a project-by-project basis, ensuring they only pay for the expertise and support they need.

According to a 2020 survey by Gartner[4], organizations that outsourced procurement advisory functions reported a 25% reduction in overall procurement costs compared to those maintaining large in-house teams. This cost efficiency stems from the ability of external advisors to leverage economies of scale, negotiate better deals with suppliers, and implement more effective procurement strategies.

External procurement advisors bring a wealth of experience in managing supplier risks and ensuring regulatory compliance. They utilize comprehensive risk assessment frameworks and possess in-depth knowledge of global compliance standards, which are essential for CPG companies operating in multiple jurisdictions.

A study by Accenture[5] found that companies utilizing external procurement services experienced a 35% reduction in supplier-related risks and a 20% improvement in compliance rates. This enhanced risk management capability not only safeguards the company’s supply chain but also protects its reputation and ensures business continuity.

Several case studies illustrate the tangible benefits of external procurement advisory services. For instance, a leading CPG company engaged an external advisory firm to optimize its procurement strategy. The result was a 15% reduction in direct material costs and a 10% improvement in supplier delivery performance within the first year. Similarly, another CPG firm achieved a 20% increase in procurement savings by leveraging the advanced analytics and market insights provided by their external advisors.

Moreover, a comprehensive analysis by the Hackett Group[6] revealed that companies with high-performing procurement functions, often supported by external advisory services, achieved a return on investment that was 3.5 times greater than their peers. This statistic underscores the significant financial benefits that external procurement advisors can deliver.

In conclusion, the investment in external procurement advisory services offers a demonstrably better return on investment compared to relying solely on internal resources. The specialized expertise, access to advanced technologies, cost efficiency, and enhanced risk management provided by external advisors contribute to superior procurement performance. Supported by robust research findings and statistical evidence, it is clear that CPG companies can achieve greater efficiency, cost savings, and strategic advantage by partnering with external procurement advisory services. As the CPG industry continues to evolve, the role of these external advisors will become increasingly critical in driving sustainable business success.


[1] https://www2.deloitte.com/us/en/insights.html

[2] https://www.bcg.com/publications/2021

[3] https://www.mckinsey.com/business-functions/operations/our-insights

[4] https://www.gartner.com/en/insights/procurement

[5] https://www.accenture.com/us-en/insights/consulting/procurement-transformation

[6] https://www.thehackettgroup.com/research/2020